Privacy Policy

About This Privacy Notice

This Privacy Policy details how ReadJuanCarlos.com, operated by Juan Carlos Media LLC (referred to as “we”, “us”, or “our”), processes your Personal Information. “Personal Information” or “Personal Data” means any information that can be used to identify you, either directly or indirectly. We use this information to improve our services, provide user support, manage subscriptions, and enhance user experience, among other uses described in this policy.

Personal Information We Collect

Categories of Data Subjects:

  • Readers: Individuals who engage with written content on our platform.
  • Email Subscribers: Individuals who opt-in to receive marketing and informational emails.
  • Social Media Users: Individuals who interact with our profiles on platforms like Facebook, Instagram, Twitter, and YouTube.
  • Website Visitors: Individuals who browse our website, regardless of interaction level.

Types of Personal Data Processed:

  • Engagement Data: Includes interaction with our content and responses to our emails, such as open rates and click-through rates.
  • Communication Data: Data you provide directly via emails, contact forms, and social media messages.
  • Technical Data: Anonymized IP addresses, browser types, operating system, and other technology on the devices used to access our website.
  • Usage Data: Information on how you use the website, including page views, source of entry, and time spent on pages.
  • Customer Support Data: Contact details used when you reach out for help, including email address and the content of your communications with us.
  • Subscription Data: Information related to the management of your subscriptions, including start and end dates, type of subscription, and payment history.
  • Payment and Purchase Data: Information necessary to complete orders placed on our platform, including payment details processed via secure payment gateways.

How We Collect Your Data

Data Collection Methods:

  • Directly from You: Through the completion of forms, subscription sign-ups, and direct communications.
  • Automated Technologies or Interactions: As you interact with our website, we collect technical data about your equipment and browsing actions.
  • Third Parties: Occasionally, we may receive personal data about you from various third parties and public sources such as social media platforms and payment processing services.

Purpose and Legal Basis For Processing

We process your personal data for the following purposes:

  • Service Delivery: To manage and fulfill your subscriptions, provide customer support, and process payments.
  • Communication: To interact with you via emails and social media for both marketing and informational purposes.
  • Improvement and Development: To analyze how our services are used and to develop new products and features.
  • Legal Obligations: To comply with legal requirements and to protect against fraud or potential illegal activities.

Legal Basis for Processing:

  • Consent: We process personal data based on the consent you explicitly provide.
  • Contractual Necessity: Processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
  • Legal Obligations: Processing is necessary for compliance with a legal obligation to which we are subject.
  • Legitimate Interests: We process data based on legitimate interests in running a secure, successful, and competitive business, except where such interests are overridden by your data protection rights.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes it was collected for, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data, and whether we can achieve those purposes through other means.

Sharing Your Personal Data

We may share your data with selected third parties, including:

  • Service Providers: Entities that provide services to us, such as payment processing, data analysis, email delivery, hosting services, and customer service.
  • Professional Advisers: Lawyers, bankers, auditors, and insurers who provide consultancy, banking, legal, insurance, and accounting services.
  • Regulators and Government Authorities: Authorities that require reporting of processing activities in certain circumstances.

Your Legal Rights

You have the right to:

  • Request access to your personal data.
  • Request correction of the personal data that we hold about you.
  • Request erasure of your personal data.
  • Object to processing of your personal data.
  • Request restriction of processing your personal data.
  • Request the transfer of your personal data to another party.
  • Withdraw consent at any time where we are relying on consent to process your personal data.

If you wish to exercise any of the rights set out above, please contact us at support@readjuancarlos.com.

How We Protect Your Data

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know. They will only process your personal data on our instructions, and they are subject to a duty of confidentiality.